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Per Com (Personalized Communications) offers a 24 hour a day call center equipped with the ability to personalize customers' inbound call center requirements. Per Com provides a full range of flexible call center services tailored to the style of each business. Per Com takes pride in its commitment to meticulous customer service which challenges competitors in the call center industry. A combination of technology and highly trained telecommunications professionals enables Per Com to provide superior attention to each and every client and their customers. Per Com call center staff and management staff undergo thorough training prior to customer contact and each must meet the stringent high standards of customer service and continue to meet those standards during employment. Per Com ensures that training is ongoing with the use of in-service training sessions in customer service skills and technology-related issues dealing with equipment utilized by each telecommunications specialist. Customers are assured of high quality customer care by continuous monitoring and screening of calls received by the call center.

Per Com has thirty years in the call center service industry and this weight of experience and knowledge will meet all of the customer's call center needs, from basic live phone call center services to outbound and inbound call center services operating every day of the year. Per Com has worked with countless companies in a variety of industries and has designed programs for outsourcing their call center needs. Per Com operators and call center management staff are veterans of the industry and most of the current staff has been with Per Com for more than three years. This translates to highly committed and skilled telecommunications specialists to meet the demands of businesses and their customers. Consistent and knowledgeable operators putting consistent procedures into action every day provides the Per Com difference. The call center staff of Per Com is large enough to serve corporate America or small businesses with a personalized approach. Per Com upgrades its computerized telephony equipment on a continual basis which adds to the flexibility to handle the customers' call center management needs. All calls made into the Per Com inbound call center are recorded for quality control purposes, guaranteeing high quality control over the call center environment.

State-of-the-art technology offers efficient call delivery through T1 circuits, providing fast, clear consistent call processing with the most recent hardware and call center software. With everything from the live telephone answering service and help desk to the web-enabled technology, Per Com is able to accommodate the customers' company needs by customizing a package to exact specifications. Per Com is well aware of the complexity of today's market and the flexibility expected by clients from their call center of choice. The staff of Per Com is encouraged to grow with the company in ongoing education in the industry. Per Com (Personalized Communications, Inc.) has been honored for the sixth consecutive year with the exclusive 2009 Award of Excellence by the Association of Tele-Services International (ATSI), the industry's largest trade association for providers of call center and telephone answering services.

Our call center and telephone answering service are available nationwide in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.



sitemap resources	Call Center Per Com (Personalized Communications) offers a 24 hour a day call center equipped with the ability to personalize customers' inbound call center requirements. Per Com provides a full range of flexible call center services tailored to the style of each business. Per Com takes pride in its commitment to meticulous customer service which challenges competitors in the call center industry. A combination of technology and highly trained telecommunications professionals enables Per Com to provide superior attention to each and every client and their customers. Per Com call center staff and management staff undergo thorough training prior to customer contact and each must meet the stringent high standards of customer service and continue to meet those standards during employment. Per Com ensures that training is ongoing with the use of in-service training sessions in customer service skills and technology-related issues dealing with equipment utilized by each telecommunications specialist. Customers are assured of high quality customer care by continuous monitoring and screening of calls received by the call center. Per Com has thirty years in the call center service industry and this weight of experience and knowledge will meet all of the customer's call center needs, from basic live phone call center services to outbound and inbound call center services operating every day of the year. Per Com has worked with countless companies in a variety of industries and has designed programs for outsourcing their call center needs. Per Com operators and call center management staff are veterans of the industry and most of the current staff has been with Per Com for more than three years. This translates to highly committed and skilled telecommunications specialists to meet the demands of businesses and their customers. Consistent and knowledgeable operators putting consistent procedures into action every day provides the Per Com difference. The call center staff of Per Com is large enough to serve corporate America or small businesses with a personalized approach. Per Com upgrades its computerized telephony equipment on a continual basis which adds to the flexibility to handle the customers' call center management needs. All calls made into the Per Com inbound call center are recorded for quality control purposes, guaranteeing high quality control over the call center environment. State-of-the-art technology offers efficient call delivery through T1 circuits, providing fast, clear consistent call processing with the most recent hardware and call center software. With everything from the live telephone answering service and help desk to the web-enabled technology, Per Com is able to accommodate the customers' company needs by customizing a package to exact specifications. Per Com is well aware of the complexity of today's market and the flexibility expected by clients from their call center of choice. The staff of Per Com is encouraged to grow with the company in ongoing education in the industry. Per Com (Personalized Communications, Inc.) has been honored for the sixth consecutive year with the exclusive 2009 Award of Excellence by the Association of Tele-Services International (ATSI), the industry's largest trade association for providers of call center and telephone answering services. Call Center \| About Us \| Our Clients \| Contact Us Call Center Services \| Facts & Services \| Voice Mail Services \| Order Center Order Access \| Sitemap Answering Service \| Appointment Taking Services \| Inbound Telemarketing Live Internet Operators \| Order Taking \| Call Overflow Receptionist Our call center and telephone answering service are available nationwide in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.