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Customer Service Call CenterThe Per Com (Personalized Communications, Inc.) customer service call center can be used as an extension of the client's company and there is no limit to what can be provided for their customers in terms of being available to them for 24 hours a day, 7 days a week. Whether Per Com's clients' own customers are looking to receive technical support through a help desk, or access a credit card verification, they will appreciate hearing a pleasant, live, professional voice. With thirty years in the call center services industry, Per Com is prepared to meet all of the client's customer service call center needs with off-site services, executive telephone secretaries, emergency dispatching, order taking, job applicant screening, test marketing, classified ad response, surveys and appointment taking, with national toll free lines for the convenience of the client's customers. Per Com's trained communications professionals provide timely answering of the client's business calls. Per Com has worked with many companies in a variety of industries building dynamic programs to answer their needs for a customer service call center tailored to their business. The Per Com customer service call center extends it capabilities to handling office overflow calls in times when the client's own call center is overwhelmed. The customer service call center is frequently called upon to respond to an overflow created by special advertizing campaigns or from direct mail and these are efficiently handled. Clients may always be assured that Per Com operators will handle overflow calls in a prompt and courteous manner, processing orders, setting appointments and assisting with customer service issues. Per Com invites clients to allow the professionals at Personalized Communications to tailor customer service call center programs suited to their business needs. Per Com can offer each business and their customers a wide range of customer service call center programs, including the outsourcing of dealer located services, voicemail transcriptions, full service multiple voicemail systems with live telephone answering services back-up, and alpha numeric and digital cascade paging. Per Com offers additional services at its customer service call center, providing solutions for the client's business, including brochure requests and mail outs, surveys, employee screening, emergency dispatching, event registration and database management. The customer service call center programs of Per Com also provides Internet operators that give the client's customers instant access to his/her company via their web page, customer support for technical help desk questions and live order taking for instant web sales income that adds to the client's company's bottom line. The customer service call center of Per Com welcomes all inquiries concerning its broad range of capabilities to assist with clients' communication needs. With its commitment to excellence and its decades of experience, Per Com can respond to clients' communication expectations with vigor, knowledge and professionalism. The customer service call center of Per Com provides a live answering service which is able to cover any volume of call flow or online services with highly trained, prompt and courteous call center operators.
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Contact Us Our call center and telephone answering service are available nationwide in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming. |
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