Call Center Services
With thirty years in the call center service industry, Personalized Communications is fully prepared to meet all of your call center needs - from our basic live phone call center services to our outbound and inbound call center services that are in operation 24 hours a day, 7 days a week. We have worked with many companies – in a variety of industries -building dynamic programs for outsourcing their call center service needs. Personalized Communications offers many services including offsite receptionist services, executive telephone secretaries, emergency dispatching, order taking, job applicant screening, classified ad response, test marketing, surveys and appointment taking with national 1-800 toll free lines for your clients’ convenience.
Let the professionals here at Personalized Communications tailor a program suited to your businesses needs. We can offer your business and your customers a wide range of call center outsourcing services; including dealer locate services, voicemail transcriptions, full service multiple voicemail systems with live telephone answering service backup, and alpha numeric and digital cascade paging.
Our highly trained communications professionals provide timely answering of your business’s calls. Our operators will handle your inbound call center needs including credit card verification, technical support help desk, appointment setting, and executive services. Or let our skilled staff make those accounts receivable reminder calls so that your business’s bottom line stays on top.
At Personalized Communications, we can even handle office overflow calls, for those times your call center is overwhelmed. Answering service overflow created from special advertising campaigns or sales from direct mail is efficiently handled. Be assured that our courteous operators will handle your overflow calls in a prompt efficient manner - processing orders, setting appointments, and assisting with customer service issues tailored to your business.
Personalized Communications offers these additional call center solutions for your business: Brochure requests and mail-outs, surveys, employee screening, emergency dispatching, event registration and data base management, Internet operators that give your customers instant access to your company via your web page, customer support for technical help desk questions, and live order taking for instant web sales income that will add to your company’s bottom-line.
Personalized Communications welcomes all inquiries on our myriad of capabilities to serve your business communication needs. With our commitment to excellence, as well as our experience, we can meet your business communication expectations with enthusiasm, knowledge and professionalism.
We would be delighted to hear from you. Put our team to work for you designing a dynamic package specifically tailored to your business' answering services needs. As one of the premiere call center services in the industry we service local and national accounts in a prompt, courteous manner, a manner your customers will appreciate. Make the time today to make your business all it can be and move into the future of your field. Step ahead of the others and call Personalized Communications for your personal consultation today!
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Our call center and telephone answering service are available nationwide in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.