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Customer Satisfaction Survey

At PERSONALIZED COMMUNICATIONS call center services, our primary method for conducting marketing research is through a customer satisfaction survey that is extremely effective providing truthful and accurate feedback. Our customer satisfaction marketing survey is a powerful tool for measuring customer satisfaction levels in your client pool, since its simple format basically involves brief quantitative and qualitative questions that clearly reveal customer insight. By utilizing this type of survey and implementing it into our call center customer service, we give customers a way to discreetly and anonymously voice their experiences with your business. PERSONALIZED Communications then converts this type of precious data from our customer satisfaction survey into easy-to-ready graphs, charts and printouts that can be used to share with you company.

PERSONALIZED Communications makes our customer satisfaction marketing survey questions as specific as possible to guarantee that your company receives feedback in the areas that matter most. Our Customer Research Specialists who conduct our call center customer satisfaction marketing possess specialized skills and training to make sure that our call center customer satisfaction is carried out in the most efficient and respectable manner. Ethics and professionalism are heavily stressed in performing these marketing surveys.

Our outbound call center customer satisfaction surveys at PERSONALIZED Communications cover a broad range of topics to more closely tailor to your specific industry and company characteristics. Our marketing survey questions deal with businesses in the following fields:

  • Car dealerships
  • Retail businesses
  • Restaurants
  • Online retail services
  • Factories serving businesses and
    Offices offering medical, legal among other types of service

This is just a sample of some of the industries in which Personalized Communications has expertly performed extensive marketing research utilizing our call center services. Let your company be the next to experience the positives of what our outbound call center can do for you and your client relationships.

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