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Email ResponsePersonalized Communications offers our clients email and additional web capabilities from all agent desktops. We offer extensive web technology that allows customers' interaction with our call center agents through both email and web sites. Through this software, our telephone agents will receive an e-mail sent to an address you specify. Once received, we can forward the e-mail or begin dispatching personnel within your company based upon instructions specific to your company. This way, you have someone to monitor emergency and time sensitive email 24 hours a day.
Our email response service are available nationwide in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.
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