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Facts & Services

Call Us Toll-Free at 1-800-317-4567

At Personalized Communications we offer the dynamic solutions for all your company's telecommunications outsourcing needs. With almost 30 years under our belt makes us leaders in the telecommunications industry. Take a look at the services we offer and the facts about our company.

Services & Facts

  • 24 Hour order center
    Our operators will answer all your direct market sales calls. Handling multiple calls and orders for your product or service giving you more time to concentrate on your business.
  • Seminar Registration
    We will take all the information necessary to register attendees at your company's seminars, meetings, marketing campaigns, conventions, corporate gatherings or meetings.
  • Customer Service / Product Information
    Customers have questions about your products. Our operators have their answers, straight from your data will give your customers a real person to speak to creating a personal relationship with them, while being informative.
  • Credit Card Verification and Authorization On-line
    Automatic verification of transactions made over the telephone or internet.
  • Dealer Locate Service
    Your customers can easily find locations nearest to them, where they can obtain your products and services
  • Internet Order Delivery
    We can deliver orders to you over the internet-mail invoices, instant web sales.
  • Fax Express - Orders Printed Directly to your Fax Machines
    Our systems can generate fax orders almost instantly, giving you the customer service edge. Speed!
  • Voice Mailbox Services
    More options available than ever before with our state of the art computer technology
  • Custom Scripting Software Saves Time on the Phone
    Our operators work from custom scripts and dropdown menus in order to impart accurate answers provided by you. Directly to your customers, exactly when they want it.
  • Internet Operators Give your Customers Instant Access
    Instant access to your business via the internet with live operators taking the calls
  • Live Answering Services
    Operator assisted messaging, live callbacks, paging, wireless messaging and more.
  • Automated Voice form Ordering
    Interactive phone form takes all pertinent information for automated ordering
  • Generated reports Monthly / Bi Monthly / Weekly
    Monitor your sales, call volume, customer satisfaction. See where customers learned about your business
  • Off-Site Phone Receptionist
    Need someone to answer you phone because you're too busy with business? Our trained telecommunications specialists take the calls and will forward it to your desk or voicemail. Call screening for those important clients, partners, customers.
  • Executive Telephone Secretaries
    Need an executive communicator? A right hand ear and voice. Our executive Secretaries are top notch professionals.
  • Emergency Dispatching
    Building maintenance, Medical alerts, Towing Companies, Corporate security, Public Relations.....
  • Job Applicant Screening
    We have personnel trained to screen applicants for your company's openings taking the burden off of your staff.
  • Ad Response
    Sales Responses and order taking from print ads, the internet, television and radio answered in our call center.
  • Test Marketing
    Telephone surveys made simple for any purpose. Name the statistic, the sky is the limit.
  • Surveys
    We will get fast accurate sales data, voting preferences and gather feedback on products or services sold.
  • Appointment Taking / Confirmation
    Service calls, sales calls, professional visits, transportation appointments made and confirmed by live operators.
  • National Toll Free phone Lines
    Businesses favorite customer draw tool the toll free number.
  • Fast Data Transfer
    Rapid transfer of orders, data and messaging over high speed connections
  • Internet Portability Options
    Anywhere accesses to your messages through internet access no matter where you are.

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    Our call center and telephone answering service are available nationwide in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.

    Your Inbound Call Center  1-800-317-4567